03 June 2008

But isn't complexity good for business?

No.

Every now and then we hear this one, "Surely all the complexity in the R&D tax concession program is good for your business".  It must lead to more fees, right?  Well, yes, but no.

Put simply: more fees does not always make for better, more valuable work for clients.

Preparing compliant claims at the lowest possible cost and highest possible value is always our aim.  But when program rules change so that complexity is the order of the day, the costs of compliance for all 6,000+ program participants goes up.

Compared with what we could do with the same fee for clients in terms of education and system development the answer is squarely "No.  Complexity is not good for business."


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